Terms of service

These Terms of Service (“Terms”) govern your use of our website and the purchase of products from Agile Distribution (“we”, “us”, “our”). By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Business Information

Brand Name: Agile Distribution Ltd (T/A Rite-Tool)
Address:
9 Blisworth Road
Barton Seagrave
Kettering, Northamptonshire. NN15 4AD
United Kingdom

Email: info@rite-tool.com
Phone: 07493 161411
Market Served: United Kingdom only

2. Eligibility

By using this website, you confirm that you are legally capable of entering into a binding contract under UK law.

3. Products & Descriptions

We aim to ensure all product descriptions, images, and pricing are accurate. However, minor errors may occur. We reserve the right to correct any errors and to update product information at any time without prior notice.

4. Orders & Payments

  • All orders are subject to acceptance and availability.
  • Payment by credit/debit card available (shown at bottom of pages) and Paypal.
  • Prices are listed in GBP (£) unless otherwise stated.
  • Payment must be completed at checkout using available payment methods.
  • We reserve the right to refuse or cancel any order for any reason, including suspected fraud or incorrect pricing.

If an order is cancelled after payment, a full refund will be issued.

5. Shipping

Shipping times, fees, and conditions are outlined in our Shipping Policy, which forms part of these Terms.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms.
Key points include:

  • 30-day return window
  • Customer is responsible for return shipping costs
  • 10% restocking fee (total order value) if the product shows evidence of being used or customised
  • Refunds processed within 10 business days after inspection

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Agile Distribution and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Agile Distribution shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your statutory consumer rights under UK law.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes
  • Attempt to interfere with website security or functionality
  • Provide false or misleading information

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

Agile Distribution Ltd (T/A Rite-Tool)
📧 info@rite-tool.com
📞 07493 161411
9 Blisworth Road, Barton Seagrave
Kettering, Northamptonshire, NN15 4AD
United Kingdom