Shipping policy

Company Name: Agile Distribution Ltd (T/A Rite-Tool)
Market Served: United Kingdom only

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday).
Orders are not processed or shipped on weekends or UK public holidays.

If we are experiencing a high volume of orders, processing may be delayed slightly. In such cases, we will contact you via email.

Delivery Time

Once your order has been dispatched, delivery typically takes:

2–4 business days (Monday–Friday)

Delivery times are estimates and may vary due to factors outside our control, such as courier delays or weather conditions.

Shipping Fees

Standard shipping fee: £15.00
Shipping costs are calculated per order and displayed clearly at checkout before payment is completed.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email. Tracking details will be provided where available.

Shipping Address Accuracy

Please ensure that your shipping address is entered correctly at checkout. Agile Distribution is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact us and we will assist in investigating the issue with the courier.

Contact Information

If you have any questions about shipping, please contact us:

Email: info@rite-tool.com
Phone: 07493 161411
Address:
Agile Distribution Ltd (T/A Rite-Tool)
9 Blisworth Road
Barton Seagrave
Kettering, Northamptonshire,
NN15 4AD
United Kingdom