Privacy policy

Agile Distribution Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party payment providers)

Automatically Collected Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the site

This information helps us improve our website and services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order or enquiries
  • Provide customer support
  • Improve our website and services
  • Comply with legal obligations
  • Prevent fraud and unauthorised transactions

We do not sell or rent your personal information to third parties.

3. Sharing Your Information

We may share your information only with trusted third parties necessary to operate our business, such as:

  • Payment processors
  • Shipping and logistics providers
  • IT and website service providers

These parties are required to protect your information and use it only for the services they provide.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements.

5. Your Rights (UK & GDPR)

If you are located in the United Kingdom or European Economic Area, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Request data portability

To exercise these rights, please contact us using the details below.

6. Cookies

We use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can control or disable cookies through your browser settings.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Agile Distribution Ltd (T/A Rite-Tool)
9 Blisworth Road, Barton Seagrave
Kettering, Northamptonshire, NN15 4AD
United Kingdom
📧 Email: info@rite-tool.com
📞 Phone: 07493 161411